FAQs
Frequently Asked Questions
I see a "Local Pick Up in Portland, OR" option for shipping. Do you have a physical store location?
There is currently no physical store. There is the "local pick up" option for local customers who would like to meet up to pick up their order to avoid the shipping costs. Contact via email will be made about a good time to pick up once order is received.
Can I order outside of the USA?
For now, shipping is only for the USA. Please subscribe to hear when international shipping might be available!
What are your soaps made with?
You will find the ingredients for each item listed with the description of the item. All soaps are Phthalate-Free, Paraben, Sulfate, Soy, and detergent free. Coconut Oil is 100% Unrefined, extra virgin and organic. Olive Oil is Kosher, non-GMO, Olive Pomace. Shea Butter is virgin and organic. Cocoa Butter is organic as well. All used with the highest quality, all natural oils, fragrances and colors.
At checkout I see the option to pay with PayPal or ShopPay. What is ShopPay?
ShopPay is Shopify's payment system. It's just a fancy name for "credit card". Select it and proceed to the next page and you'll see you can securely enter your credit card info and then submit your order.
How do I extend the life of my soap?
Since some soaps do not contain harsh detergents and preservatives, it will not hold up if left sitting in water. To maximize the life and hardness of your artisan soap, please allow the bar to completely dry between uses.